Contact Us

Whether you've spotted an outdated welcome offer, want to flag a state eligibility change, or just have a question about how sweepstakes casinos work, we'd like to hear from you. This page explains how to reach us, what we can help with, and what to expect when you do.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods can mean a slightly longer wait. Please include enough detail for us to act on your message — for example, the name of the operator you're asking about, a screenshot if you're reporting an error, or the specific page you're referring to.

What we can help with

• Corrections and updates — If a welcome offer, eligible-state list, or redemption term on one of our pages looks out of date, tell us. Operators change their promotions and availability frequently, and we rely on reader reports alongside our own checks to keep listings current.
• General questions — If you're new to the sweepstakes model and unsure how Gold Coins and Sweepstakes Coins differ, or how prize redemption typically works, we're happy to point you to the right section of the site.
• Feedback on our coverage — Positive or critical, feedback from readers who have actually used a platform we cover helps us sharpen our reviews and comparison criteria.
• Site or content issues — Broken links, unclear wording, or anything else that makes the site harder to use.

What this page is not for

We're an independent information and comparison resource, not the sweepstakes casino operators themselves. That means a few things fall outside what we can do:

• We can't access, verify, or make changes to your account on any platform listed on this site.
• We can't process prize redemptions, identity verification, or payment issues — those must go through the operator's own support channels.
• We don't give legal advice on whether a specific platform is permitted in your state. Laws around sweepstakes promotions vary by jurisdiction and change over time, so for anything state-specific, check the operator's own terms and, where needed, consult official state guidance.
• If you're concerned about your own play habits or someone else's, our Responsible Gambling page has resources worth reading before reaching out to us.

Before you write in about a specific offer

Welcome offers such as free Gold Coin packages or bonus Sweepstakes Coins are set by each operator and can change without much notice. If a promotion mentioned on our site doesn't match what you see on the operator's platform, it's worth checking the operator's current terms first — they take precedence over any summary we publish. Let us know either way so we can verify and update our listing.

Learn more before you contact us

Many common questions are already answered elsewhere on the site. Our About Us page explains who runs escondidohumanesociety.org and how we approach coverage, while our Terms and Conditions page covers the legal basis for using this site. If your question relates to safer play, self-exclusion tools, or setting limits, the Responsible Gambling page is the best starting point.

A note on privacy

When you email us, we'll only use your message to respond to your enquiry. We don't sell contact details to third parties, and we won't add you to marketing lists without asking first.